Returns & Exchanges

At Smith Optics, we stand behind our gear and offer a hassle-free 30-day return policy for all unused products in their original packaging. We want to ensure you have the perfect equipment for every adventure, whether you are on the slopes or the trails.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Prepaid Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and insured.

• 3.
  Pack Your Gear

  Securely place your items in their original product packaging and shipping box, ensuring all tags and protective films are intact.

• 4.
  Ship and Refund

  Drop off your package at any authorized carrier location; your refund will be processed to the original payment method within 7-10 business days of receipt.